Refund Policy
Last updated: June 6, 2026
LightspeedAIO is digital software sold as a recurring subscription through Whop. Because access and the license key are delivered immediately on purchase, the following policy applies.
1. Subscriptions & Renewals
Your subscription renews automatically each month until you cancel. You can cancel at any time from your Whop account or your account page. Cancelling stops future renewals; you keep access until the end of the period you have already paid for. We do not provide prorated refunds for the unused portion of a billing period.
2. Refund Eligibility
As a digital product that grants immediate access, payments are generally non-refundable once your license has been issued and activated. We may, at our discretion, consider a refund where:
- you were charged in error or charged twice;
- you were unable to activate the Software and our support could not resolve it; or
- a refund is required by applicable consumer-protection law or by Whop's/Stripe's policies.
Refund requests should be made within 7 days of the charge in question. Requests outside this window, or after substantial use of the Software, are unlikely to be granted.
3. Machine-Seat Addons
+1 Machine Seat addons follow the same terms as the main subscription: cancel any time to stop future billing, no prorated refunds for the current period.
4. How to Request a Refund or Cancel
Manage or cancel your subscription from your Whop orders page. For refund requests, contact us through your Whop account or the LightspeedAIO community and include your order/membership ID.
5. Contact
See also our Terms of Service and Privacy Policy.